About Cancer Council WA

Cancer Council WA is Western Australia’s leading cancer charity, working across every aspect of every cancer. We know that tackling cancer takes all of us. Together, we support families affected by cancer when they need it most, speak out on behalf of the community on cancer issues, empower people to reduce their cancer risk, and find new ways to better detect and treat cancer. With your help, we’re getting closer to a future without cancer. It’s all of us against cancer.

The opportunity

We have an exciting opportunity for an experienced Business Analyst to join our IT team and be part of the scoping, design and implementation of our new CRM.

In the first instance, this is a 3-month fixed term employment contract covering the feasibility phase. However, this role (subject to board approval of the implementation) is expected to be an ongoing permanent role and will transition to the CRM Product Owner.

This project will be a significant transformational piece of work for Cancer Council WA. We are looking for someone passionate and excited with the prospect of being part of the journey.

Based in Subiaco, this position is full-time, fixed-term until May 2025, with a strong possibility of extension as above.

What you’ll be doing:

The focus of this role for the first 3 months is to:

• Gather, validate, document and prioritise high level business requirements across all Divisions at Cancer Council WA
• Schedule vendor workshops and ensure all staff are briefed on workshop expectations.
• Attend all vendor workshops and coordinate the overall prioritisation of requirements.
• Review all vendor outputs to ensure they are consistent with the workshop outcomes and manage Cancer Council WA feedback to the vendor.
• Support the development of the CRM replacement business case.

The medium-term focus of this role during the implementation will expand to also include:

• Support Cancer Council WA staff and the vendor with detailed requirements gathering.
• Review vendor specifications to ensure they are complete and consistent with requirements.
• Manage the design, development and execution of testing plans in conjunction with the relevant Cancer Council WA team.
• Track and manage change and issue logs, including liaising with the vendor.
• Support the development of business process documentation and training material.
• Support the business transition and help embed the change 

And once the new CRM has been selected and implemented, this role will become the CRM Product Owner.

About you

To be successful in this role, you will need:

• At least 5 years of experience as a Business Analyst.
• Experience with CRM systems, (Salesforce or similar)
• Strong analytical skills.
• Ideally, experience with data modelling, database design, SQL and integration techniques / technologies.
• Well-developed interpersonal, communication and presentation skills.
• Strong organisational skills with a demonstrated ability to prioritise tasks and meet deadlines.
• Proficient with the Microsoft Office Suite and ideally experience with data visualisation tools such as Power BI.
• Bachelor’s degree in related discipline
• Demonstrated understanding of and commitment to the values of Cancer Council WA
• Positive approach to the workplace

Why work for Cancer Council WA?

• A collaborative and supportive team culture
• Access to flexible work arrangements and personal leave options to support your wellbeing
• Access to career growth opportunities, events, and training
• Access to our Employee Assistance Program for personal or work-related circumstances, assistance with career planning, or working through challenging situations
• Benefits of not-for-profit salary packaging and a meal entertainment card.

How to apply for this role

If you feel this is the role for you, then click the “Apply” button without delay. Please include your resume and a cover letter clearly outlining how your skills and experience match the key attributes of the role.

Applications close 5pm 29 January should be addressed to: IT Manager

Applicants are encouraged to submit their application as early as possible as Cancer Council WA reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

For more information about the role, the Position Description can be found on our Careers website.

We do not accept applications submitted by agencies.

Cancer Council WA promotes and fosters a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTIQ+ and people with disability to apply. So that our People and Culture team can best support your recruitment process, if you have any workplace support or access requirements, we encourage you to advise us at time of application.

We encourage Aboriginal or Torres Strait Islander candidates to apply. Please state on your application if you identify as being Aboriginal or Torres Strait Islander.

Cancer Council WA is a not for profit, equal opportunity employer and operates a smoke free working environment.